Refund & Cancellation Policy
We want you to be confident enrolling with Asier. Here's how refunds and cancellations work.
Last updated: 14 July 2026
1. Discovery Sessions
Discovery Sessions are free. You may reschedule or cancel at any time before the session at no cost, simply let us know on WhatsApp or by phone.
2. Program fees
- Before a program begins: Full refund if you cancel at least 5 days before the start date.
- Within the first week: Pro-rated refund for sessions not yet attended, minus any materials already dispatched.
- After the first week: Fees are generally non-refundable, though we will always try to accommodate genuine circumstances.
3. Learning kits
Kits can be returned within 7 days of delivery if unused and in original condition. Damaged or defective parts are replaced free of charge under our 7-day replacement guarantee. Shipping charges are non-refundable unless the return is due to our error.
4. How to request a refund
Email us at info@asiersolutions.com or call +91 78229 50491 with your order or enrolment details. Approved refunds are processed to the original payment method within 7–10 business days.
5. Camps & workshops
Holiday camps and short workshops may have their own cancellation terms, which are communicated at the time of registration. Early-bird discounts are non-transferable.